Driving CX Innovation to Deliver Competitive Advantage

North America | June 22nd, 2021 1 P.M. EST
ANZ | June 23rd 2021 11 A.M. AEST
EMEA | June 23rd, 2021, 10am BST

What You'll Learn

In today’s digital-first world, customer experience (CX) is the new battleground.

Delivering innovative experiences provides your organization with an opportunity to stand out amongst your competition. As a foundation, CIAM can enable your brand with a strategic advantage by driving innovation with convenient and secure digital experiences.

But is your brand’s CX original enough to generate business value? In this session, we will talk through the requirements of what makes a customer experience “innovative” and how you can evaluate your brand’s CX to better understand the next steps to take in your organization’s journey to enhance digital experiences with identity to provide business impact.


Richard Bird

Chief Customer Information Officer, Ping Identity

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