Security by Design: Google and TIAA-CREF Discuss how Identity will Improve your Customer Experience

Date: Nov 13, 2015
Time: 1pm ET
Presenters: Steve Wilson, Constellation Research; Eric Sachs, Google; Rob Davis, TIAA-CREF; Patrick Harding, Ping Identity

Join Constellation Research, Google, TIAA-CREF and Ping Identity as we discuss how identity improves the customer experience.

Over the last 5 years, there's been a major shift in the demands on how enterprises secure customer identities and offer access to critical applications. Google and TIAA-CREF have hands-on experience with the challenge of hyper-connected customers that are blurring the lines of customer interactions as they adopt new patterns of engagement that spread the customer journey across multiple channels. These enterprises realized that marketing and lines of business had to partner with their IAM teams to address these evolving customer behaviors to deliver the right solutions.

Topics include:

Why customer identity and access management (CIAM) solutions demand a different approach then enterprise IAM
A blueprint for delivering identity-centric customer experiences across multiple channels
Lessons learned from industry leaders who have implemented successful CIAM solutions

About Ping Identity

Ping Identity is the leader in Identity Defined Security for the borderless enterprise, allowing employees, customers and partners access to the applications they need. Protecting over one billion identities worldwide, the company ensures the right people access the right things, securely and seamlessly. More than half of the Fortune 100, including Boeing, Cisco, Disney, GE, Kraft Foods, TIAA-CREF and Walgreens, trust Ping Identity to solve modern enterprise security challenges created by their use of cloud, mobile, APIs and IoT. Visit www.pingidentity.com.

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